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Delivery & Pickup - Options & Locations

IF YOU ARE IN OUR 'DIRECT DELIVERY ZONE', MOST FENCE ORDERS WILL BE DELIVERED TO YOU FOR A FLAT RATE OF ONLY $139! OR YOU CAN COLLECT DIRECTLY FROM THE WAREHOUSE. 

(1) PICK UP 'DIRECTLY FROM THE WAREHOUSE' OPTION:

After your order is placed via our online store, you may pick up directly from the warehouse within 48 hours. (Normally next day, if ordered before 2pm)Once your order is processed and entered at the warehouse, we will send you a text or email with all pickup details, including a pickup number. If you are in a hurry please call or text Dale on 0412 736 242 and he can organize an immediate pick up. Note: Warehouse pick up times are Monday to Friday - 8 am to 2.45 pm.

Orders can be picked up directly from Trade Warehouses in Virginia, Brisbane (Crestmead or Brendale for Designer Colour Pool Fencing); Molendinar, Gold CoastChipping Norton, Sydney; (Glendenning for Glass & Designer Colour Pool Fencing); Cardiff, Newcastle (Thornton for Designer Colour Pool Fencing); Dandenong or Derrimut, Melbourne (Dandenong or Campbellfield for Designer Colour Pool Fencing); Kilburn, Adelaide; and Wangara or Bibra Lake, Perth.

PLEASE NOTE:
Our warehouses are non-retail warehouses. Orders needs to be placed via our website before pickup. PICK UP IS MONDAY TO FRIDAY ONLY - 8 am till 2.45 pm. $16.50 HANDLING FEE APPLIES TO ALL ORDERS.

(2) 'DIRECT DELIVERY ZONE' OPTION for $139 covers most of the following areas (where we have a local warehouse and our own delivery trucks):

We will send a text message within 48 hours (Monday to Friday) to confirm delivery day.

  • The Sunshine Coast - Including Noosa, Caboolture etc.
  • Brisbane - (Note: Toowoomba depot delivery is *$279.00).
  • Gold Coast - Including Tweed Heads.
  • The Northern Rivers of NSW - Includes Tweed Heads, Murwillumbah, Byron Bay, Ballina, Lismore, Casino etc. (Note: Grafton, Yamba, Maclean, Brooms Head and Coffs Harbour are *$299)
  • Newcastle (Central Coast is $165)
  • Melbourne
  • Adelaide (Outer zones are $165)

Perth & Sydney are a flat rate of $165

NOTE: Average delivery time frame is 3 to 7 working days. $16.50 HANDLING FEE APPLIES TO ALL ORDERS.

(3) OUTSIDE OF OUR 'DIRECT DELIVERY ZONE' ? 

If you are outside of our $139 'direct delivery zone', your fence order will be packed on a pallet and delivered to a freight depot near your location, for collection. Please use the contact form to request a freight quote. Please understand that freight will be a lot more expensive, as we need to put a lot of work into packaging your order for transport, and then we need to engage a third party transport company... However the money you will save buying from Fence Guru should easily pay for this extra freight cost PLUS you will still save a substantial amount compared to buying locally!

Our products are delivered direct from Warehousing and Distribution centers in Brisbane, Gold Coast, Sydney, Newcastle, Melbourne, Adelaide and Perth.

Please note:

  • The pick up warehouse (in a particular city location) in some cases will be determined by product type and stock availability.
  • All our listed prices INCLUDE GST
  • A $16.50 handling fee applies to all orders
  • We DO NOT charge credit card fees. (Most fencing suppliers charge between 1% & 1.5%!). 

For full delivery term and conditions please visit our 'delivery and returns policy' page.

Any questions: give me a call on 0412 736 242 - Regards Dale Smith

END OF YEAR CLOSURE PERIOD 2019:

For 2019 Fence Guru will close at 11 am on Friday the 20th of December. We will open again at 9 am on Monday the 6th of January 2020. Any orders for delivery, received after the 12th of December cannot be guaranteed to be delivered in 2018. (Please call to confirm). However, you may pick up your orders directly from the warehouse until we close on the 21st of December. 

PLEASE NOTE: NO ORDERS WILL BE PROCESSED DURING OUR END OF YEAR CLOSURE PERIOD.

FURTHER INFO: 

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