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CLICK & COLLECT & ORDER PROCESSING NOTE:
Need ASAP or same-day pick-up? Please note your ideal latest pickup time in the Order Notes at checkout and text your order number to 0412 736 242 (Mon–Fri, 8 am–3 pm AEST). We’ll try to meet it—workload permitting. Most ASAP orders can be processed within 1–4 hours (excluding pack-for-transport orders). Please wait for the pick-up message before collecting your order.
Not in a rush to collect? Please allow 1–3 business days for standard order processing. You’ll receive a “Pick-Up (or Delivery) Confirmation Message” via email.
Delivery or Packing: For delivery within our Direct Delivery Zones, or packing for collection by a transport company, please allow 3–10 business days.
Note: Timeframes may extend during surge periods—especially in the end-of-year summer period and the weeks leading up to Christmas.
Thank you for your order!